That nagging feeling as you’ve been using a website or app; when you begin to feel like you’re not understanding each other anymore; when you start to question if it’s even worth continuing the relationship; when you wonder: is it me? It’s not you. It’s bad UX.
Every time a person says Disneyland is the happiest place of earth because of magic,
Somewhere there’s a customer experience expert that just died.
Having a disability isn’t a disadvantage.
Living in a world where designers don’t consider your disability is.